Effective Date: 1st January 2025
Website: www.bunchbasemotors.com
Company: Bunch Base Motors (A subsidiary of Bunch Base Group)
At Bunch Base Motors, your privacy is extremely important to us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when you interact with our:
- Website
- Driving School services
- Automotive Media platforms
- Vehicle Marketplace
- Mobile apps
- Social media pages
- Customer support lines
By using our services, you agree to the practices described in this Privacy Policy.
If you do not agree, please discontinue use of our platforms.
1. Information We Collect
We collect two types of data:
A. Information You Provide to Us
You give us this information when you:
1. Create an Account
- Name
- Username
- Phone number
- Email address
- Password
- Profile photo
- Gender (optional)
2. Use the Marketplace
- Vehicle listings
- Photos you upload
- Location of vehicle
- Price and product details
- Seller information
- Chat messages
- Payment details (if using in-app payments)
3. Join the Driving School
- Full name
- Phone number
- Date of birth
- ID details (optional for verification)
- Residential address
- Emergency contact
- Preferred training schedule
4. Contact Us
- Phone calls
- Emails
- WhatsApp messages
- Contact form messages
B. Information Collected Automatically
When you use the website/app, we automatically collect:
1. Device Information
- Device type (iPhone, Android, desktop)
- IP address
- Browser type
- Operating system
2. Usage Information
- Pages viewed
- Time spent on pages
- Listings visited
- Search keywords
- Clicks and interactions
3. Location Data
Approximate location based on your device or IP, used for:
- Showing nearby listings
- Pickup service for driving school
- Safety verification
(You can turn off location anytime.)
4. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Keep you logged in
- Improve site performance
- Personalize your experience
2. How We Use Your Information
We only use your information for legitimate, business-related purposes:
1. To operate the Marketplace
- Publish your listings
- Show your content to buyers
- Display accurate search results
- Connect buyers and sellers
- Prevent fraud and scams
2. To run the Driving School
- Manage bookings
- Assign instructors
- Track student progress
- Provide customer support
3. To improve your experience
- Personalize recommendations
- Suggest cars similar to what you viewed
- Offer discounts or promo offers
- Make navigation easier
4. To communicate with you
- Respond to messages
- Send verification codes
- Notify you of updates or promotions
- Provide customer support
5. To ensure safety and compliance
- Detect fraudulent listings
- Verify accounts
- Monitor suspicious activity
- Enforce our Terms & Conditions
6. For analytics and improvements
- Understand how users behave
- Fix bugs
- Add new features
- Improve marketing strategies
3. Sharing Your Information
We do NOT sell your data to anyone.
We only share data in these cases:
A. With Your Permission
When you choose to contact a seller or buyer, we share:
- Name
- Phone number
- Chat messages
B. With Service Providers
Trusted partners who help us operate:
- IT and server providers
- Payment processors
- SMS/Email services
- Advertising partners
- Verification agencies
They are required to keep your information confidential.
C. For Legal Reasons
We may share data if required by:
- Law enforcement
- Court orders
- Government regulations
- Fraud investigations
D. Business Transfers
If the company merges or is acquired, user data may transfer to the new owner.
4. How We Protect Your Information
We use industry-standard security measures:
✔ Encrypted data transmission (HTTPS)
✔ Secure servers and firewalls
✔ Encrypted password storage
✔ Regular security audits
✔ Limited staff access
✔ Two-factor authentication (optional)
Despite these measures, no system is 100% secure — but we take every step to protect your data.
5. Your Rights as a User
You have full control over your information.
You can request to:
- Access your data
- Update your personal information
- Correct mistakes
- Delete your account
- Download your data
- Turn off marketing messages
- Disable cookies
- Withdraw consent for location tracking
To make a request:
📧 privacy@bunchbasemotors.com
We will respond within 7–14 business days.
6. Children’s Privacy
We do not knowingly collect data from children under 16 years old.
If you believe a child’s data is in our system, contact us to remove it immediately.
7. Cookies Policy (Brief)
We use cookies for:
- Authentication
- User preferences
- Analytics
- Advertisements
- Website performance
You can accept or decline cookies at any time.
(A full Cookies Policy Page can be written separately.)
8. Third-Party Links
Our website may contain links to:
- Car dealerships
- Auto blogs
- Social media platforms
- External services
We are not responsible for their privacy practices.
Please review their policies individually.
9. Changes to This Policy
We may update this policy occasionally.
If major changes occur, we will notify users via:
- Email
- Website banner
- App notification
10. Contact Us (Privacy Department)
If you have questions or want to exercise your rights:
📧 privacy@bunchbasemotors.com
📍 Accra, Ghana
📞 +233 541 571 231